Direct Support & Sales

Talk with our engineering team.

To order new compute instances, request custom Dual Xeon bare metal setups, or get 24/7 technical support, open an instant ticket on our official Discord server.

Official Order & Support Hub

Open a Ticket on Discord

All server deployments, pricing inquiries, custom BGP sessions, and priority NOC support tickets are handled live with our on-duty engineers in IST.

Join Discord & Open Ticket ↗

How Server Ordering & Support Works

STEP 01 / JOIN

Join the Server

Join our Discord community at discord.gg/7c3RYWJFu and navigate to the #create-ticket channel.

STEP 02 / SELECT

Choose Ticket Department

Click Order Server for new VPS/Dedicated nodes, or Technical Support for active server assistance.

STEP 03 / DEPLOY

Instant Provisioning

A private channel is created instantly where our engineering team confirms specifications, issues GST invoices, and delivers credentials.

Contact Channels Summary

Primary Ticket Desk & Instant Orders
Live Discord Ticket System (Fastest Response)
discord.gg/7c3RYWJFu ↗
Enterprise Sales & Custom BGP Cages
Custom quotes, 42U rack colocation & unmetered transit
sales@hostcraft.xyz
NOC & Abuse Operations
Emergency network incidents & compliance reports
support@hostcraft.xyz